Chauffeur service
A chauffeur for the hour, or for the journey
Most transfer sites sell you a line between two addresses. A chauffeur service sells you the driver — and the difference shows up on the days when you do not know yet where you are going next.
All 19 airports on this site, plus any address in Germany.
01
Two ways to book the same driver
A transfer is priced between two addresses: you name a pickup and a destination, the road distance decides the fare, and the journey ends when you arrive. That is the right shape for an airport run and it is what most of this site sells.
Hourly is the other one, and it is what people usually mean by a chauffeur service. You book time rather than a route. The car and the driver stay with you, the stops are decided as the day goes, and waiting between them is not a separate charge because the hour is the thing you bought. A morning of meetings across a city, a client collected and returned, a day of viewings where the next address is settled in the back of the car — none of those are a line between two points, and pricing them as one always ends in an argument.
- One way — a single journey, priced on its road distance
- Return — the outbound and the way back on one booking
- Hourly — the car and driver at your disposal, waiting included
02
What the driver actually does
"Professional driver" is a phrase every competitor uses and almost none of them itemise. Here it means a named driver assigned to your booking before the day, who has your flight number, watches it, and is standing in the arrivals hall with a board when you come out — not circling the airport waiting for a phone call.
The waiting allowance is the part worth reading, because it is where a cheap fare usually turns expensive. At an airport the wait is free for a full hour from landing, which covers a slow bag belt and a passport queue without anyone starting a meter. At a street address it is shorter, because a delay there is a different thing from an immigration hall.
03
How an hourly booking runs
You give a start time and a pickup address, choose how long you want the car, and the price is agreed before the day. The destination field is not asked for, because there is not one — an hourly booking is time, not a route, and the driver takes the day as it comes.
The car does not leave between stops. That is the whole point of hiring by the hour rather than booking three separate transfers: nobody re-explains the address, your luggage and coat stay in the boot, and there is no gap spent standing on a pavement finding out where the next car is.
How long you can book for
The booking form takes blocks from 2 to 12 hours.
04
Where a chauffeur can meet you
Every airport on this site, at the terminal named on your booking, plus any address in the country — a hotel, an office, an exhibition entrance, a private address. The booking asks which, so the driver is briefed rather than guessing, and at the airports with more than one terminal the pickup point is written into the job before the day.
What is included
The same on every route, in every class, at every hour.
Fixed price
Agreed in full before you book. Traffic, tolls and airport charges are already in it — the meter does not exist.
Flight tracking
We watch the flight number you give us. Land early or three hours late and the pickup moves with you, at no extra cost.
Meet and greet
Your driver waits inside arrivals holding a name sign, helps with the luggage and walks you to the car.
60 minutes waiting
Free waiting time after touchdown — enough for passport control and baggage reclaim without anyone watching a clock.
Door to door
From the exact address to the exact address. Not to the nearest station, and not to a rank at the end of the road.
Child seats
Infant, child and booster seats specified at booking. They are not charged as an extra.
Free cancellation
Cancel up to 24 hours before pickup at no charge. Plans change; that is not something to be fined for.
Professional drivers
Licensed, insured, English- and German-speaking, and briefed on your journey before they set off.
Fixed price
When you do not need one
If you are going from an airport to one address and then getting on with your day, book the transfer and not the hour. It is a single journey, it is priced on distance, and paying for time you are not using is worse value with no advantage — you get the same driver, the same flight tracking, the same waiting allowance and the same fixed price either way.
Hourly earns its cost when the schedule is genuinely open, or when the alternative is three or four separate bookings in one day. Below that, it is the transfer you want.
FAQ
Common questions
- Is the driver the same person all day on an hourly booking?
- Yes. One driver and one vehicle are assigned to the booking, which is most of what you are paying for — the alternative is re-explaining the day to somebody new every time you get in.
- What happens if my meetings overrun?
- Tell the driver and we extend the booking where the schedule allows it, charged at the same rate rather than a penalty. It is not always possible — the vehicle may already be committed later that day — so if you suspect the day will run long, book the longer block from the start.
- Do I pay for the driver waiting between stops?
- Not on an hourly booking. Waiting is what the hour is; a driver parked outside a meeting is doing the job you booked. On a point-to-point transfer, waiting beyond the free allowance is different, because there the price was set by the distance rather than the time.
- Can somebody else travel in my place?
- Yes — bookings are regularly made by an assistant or a travel desk for a colleague or a visiting client. Give us the passenger’s name and mobile number and the driver details go to them directly rather than to the person who booked.
Services
The rest of the service
Limousine service
A limousine service that tells you which car
The complaint about this category is always the same: you book a "luxury vehicle" and something else turns up. So this page starts with what the cars actually are.
Private car service
A private car, priced before you get in
Every operator in this market promises a fixed price. Very few explain how theirs is calculated, or why they are legally able to offer one when the taxi at the rank outside cannot. This page does both.
Meet & greet
Met in the arrivals hall, not phoned from a car park
Two people who have never met have to find each other in a building designed to move thousands of strangers past one another. Meet and greet is the answer to that problem, and the difference between operators is mostly what they mean by the phrase.
Get a price
Chauffeur service: what it costs
Point to point takes two addresses; by the hour takes a pickup and a block of time. The form does both.
The price is agreed before you book. No meter, no surge pricing.
